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"Starcaft 2 requires a patch"?

Discussion in 'StarCraft 2 Tech Support' started by stevo152436, Jul 27, 2010.

"Starcaft 2 requires a patch"?

Discussion in 'StarCraft 2 Tech Support' started by stevo152436, Jul 27, 2010.

  1. domz

    domz New Member

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    Here is my log like everyone elses:
     
  2. Izan

    Izan New Member

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    How do you get that log? Im using windows 7.... can you explain me the steps to follow to get that? to see if Im having the same problem as you.

    thank you.
     
  3. domz

    domz New Member

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    Please do not quote the post above your own!

    C:\Program Files (x86)\StarCraft II\Logs <== 64 bit version
    C:\Program Files\StarCraft II\Logs <==== 32 bit version

    or where every you install SC2/logs
     
    Last edited by a moderator: Jul 28, 2010
  4. dfinlay

    dfinlay Guest

    This problem isn't Windows specific. I'm running a Mac OS X 10.5.8, don't have IE because it doesn't exist for the mac, but have no proxy or firewall. When I start the program I am told I need a patch and to click "ok" to install it. When I click Ok, the program instantly quits.
     
  5. Izan

    Izan New Member

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    I've already done it, here u have it:

    #-----------------------------------------------------------
    # System started at 2010-07-28 02:48:33.5209
    # system: IZAN-PC
    #-----------------------------------------------------------
    02:48:33.5215 Launcher version 2.1.2.1558
    02:48:39.6134 Failed to retrieve version information from Battle.net.
    02:48:46.3722 Failed to retrieve version information from Battle.net.
    02:48:52.5949 Failed to retrieve version information from Battle.net.
    02:48:58.8072 Failed to retrieve version information from Battle.net.
    02:49:05.5325 Failed to retrieve version information from Battle.net.


    That's my Launcher notes... it happens the same to you guys? We need urgently help!!! :S
     
  6. domz

    domz New Member

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    I just installed it on my Win 7 32 Bit laptop WITH NO PROBLEMS at all... GONNA TRANSFER MY FILES to my 64 and post results.
     
  7. Izan

    Izan New Member

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    Im using a Win 7 32 bit laptop HP Pavilion... and I still having the same problems as before... I dont know what to do...

    by the way, Im living in a residence in London, the WiFi is really good but it is shared, for 100people... is there any problem with that?

    what do you recommend me guys?

    need help!!
     
  8. proswimma

    proswimma New Member

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    From:
    Maine
    I feel like the easiest solution for the rest of us folks would be for blizzard to update their direct patch download site page. By tomorrow maybe?
     
  9. Izan

    Izan New Member

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    You mean that we will be able to download the Starcraft II patch from the battlenet website without having any problems with the Starcraft II launcher anymore?

    That would be perfect, coz I cant play Starcraft II now and seriously I have no idea what to do if Blizzard dont fix this problem... or maybe is my problem but I dont know how to fix it...

    Let's see what happens... any solutions?
     
  10. domz

    domz New Member

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    Well, apparently for me the router is not the problem.. since I can install on my laptop (WIFI win 7 32 bit) but not on my i7 920/GTX 295/with REALTEK network card.. maybe the card is the problem?
     
  11. Izan

    Izan New Member

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    Im using WiFi... but the thing is that Im not sure if there is a huge firewall on the router for the people of the residence... I've never had any problems trying to play any of the games or trying to enter in any websites... being sincerelly... I have no idea what to do...

    Hope Blizzard fix this soon, otherwise Im going to get crazy without playing SC2.

    =(
     
  12. domz

    domz New Member

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    Well, I installed on my laptop and transfered all the files over to my desktop and finally I can play... but this is a temp solution!
     
  13. Izan

    Izan New Member

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    Im glad to hear that from you mate.

    Can you explain me all the following steps that u did and worked for you? Please I need ur help !
     
  14. alt23

    alt23 Guest

    Orphan... dude i registered to say thankyou!.... haha im sure everyone feels the same way
     
  15. Izan

    Izan New Member

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    It's like Im having problems trying to connect to Blizzard Downloader...

    Check this when I try to launch Starcraft II


    #-----------------------------------------------------------
    # System started at 2010-07-28 04:34:59.9746
    # system: IZAN-PC
    #-----------------------------------------------------------
    04:34:59.9763 Launcher version 2.1.2.1558
    04:35:07.1462 Failed to retrieve version information from Battle.net.
    04:35:16.5442 Time-out while loading patch notes from 'http://eu.launcher.battle.net/patchnotes/?locale=en-GB'

    #-----------------------------------------------------------
    # System started at 2010-07-28 04:36:12.1377
    # system: IZAN-PC
    #-----------------------------------------------------------
    04:36:12.1383 Launcher version 2.1.2.1558
    04:36:19.2818 Failed to retrieve version information from Battle.net.
    04:36:26.4911 Failed to retrieve version information from Battle.net.
    04:36:33.2024 Failed to retrieve version information from Battle.net.
    04:36:39.9157 Failed to retrieve version information from Battle.net.
    04:36:47.1448 Failed to retrieve version information from Battle.net.


    Any solutions? :S Help please!
     
  16. Uberazza

    Uberazza Guest

    This is going no where hey? have had the game for almost 2 days but cant run the patcher. hangs at 17% then close it and having the same "Starcraft requires an update" click ok then loop lopp looopie.
     
  17. Izan

    Izan New Member

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    So, what should we do? Wait? Is there anything we can do from now on to fix our problems? :S
     
  18. mejobloggs

    mejobloggs Guest

    My log says the following:

    06:50:13.2560 Launcher version 2.1.2.1558
    06:50:13.7792 Failed to verify MD5 for 'sc2-1.x.x.x-1631-x86-Win-enUS-tools-component-dl'.
    06:50:13.7792 Downloader failed or was canceled.
    06:50:13.7792 Unable to download update(s) from Battle.net.


    Haven't been able to fix it with any of the suggestions in this thread yet :(
     
  19. phreaknite

    phreaknite Guest

    I made this account specifically to post here....

    I have been wrestling with this for over 6 hours and, I must admit, I am thoroughly pissed off at Blizzard for such a horrendous launch of one of the biggest games ever. This is embarrassing and they should be thoroughly humiliated by the problems people are having. Luckily, they are aware of the problem: http://us.battle.net/sc2/en/forum/topic/109981069?page=1

    Unfortunately, there is nothing most of us can do except wait. That is a real pisser, isn't it? All they needed to do to alleviate this problem was to put the ****ing patch on their support site BEFORE the launch. No one has even posted these anywhere on the net for mac users, though you can download the patch files for windows users from community forum sites, I believe.

    This is the worst product launch I have ever seen. First Apple's iPhone is shipped with a MAJOR defect and now Blizz has one of the buggiest releases I have seen with NO support documents to help new users with a massive release.

    Another thing that really pisses me off is that I can't post any of this on battle.net because I can't launch the game to create a ****ing character!
     
  20. Ciaran

    Ciaran New Member

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    I'm having this problem on XP SP 2 with a 9600M GT, I think it's clear there are probably a few different causes but none of the solutions posted so far have helped me.

    Does anyone know where we stand at the moment? Is there a direct download for the patch available?