Last night my laptop suddenly gave me a blue screen stating that windows had been shut down to prevent damage to my computer, with the following technical information: *** STOP: 0x0000007E (0x0000005, 0x80536923, 0xF79CE680, 0xF79CE37C) I've tried restarting it (quite a few times), and I know disk space isn't an issue because my hard drive has at least 40gb of space on it. I've also tried restarting in Safe Mode (both normal and command prompt), but it won't boot past mup.sys, so I'm pretty much stumped.
Have you tried to overclock your computer ? Maybe it is because your Processor or your shipset is hot, so the OS automatically shut your computer down. You need maybe a more powerful fan, or just go to the bios "press DEL" when starting the computer, and see the details.
I've never overclocked a computer before; I was just websurfing and the like when the OS shut down. I don't have any compressed air on hand, so I unscrewed the laptop so I could crack it open and (very) delicately clean it with Q-tips. The problem persists. I'll probably just end up calling Dell's tech support to see what can be done.
I'm not computer literate, so what exactly does overclocking mean? If it means having your computer/laptop on for too long, I do that all the time. Still have no major issues in 3 years of use.
Overclocking is when you adjust one of the parts in your computer to run faster that the original product specification; it's usually done to the processor by people who want better performance from their computer. I wasn't even aware that was a viable option for laptops (since they don't vent heat as well as towers). As I said, I've never overclocked any part of any computer before; I only need my laptop for word documents, email, and internet access.
Karaa if you google mup.sys here is an interesting link that comes up: http://www.aitechsolutions.net/mupdotsysXPhang.html Take a look at it, it may help.
I always just run chkdsk from the recovery console if something goes wrong. Simple, and it has never failed to work yet. Even with those nasty "Unmountable Boot Drive" error messages. Those suck so badly.
anyway when an overclocking fails the OS automatically bring the normal features back, after a crash of the computer. This works with XP, Vista and 7.
