Starcraft 2 Macintosh Installation or Patching Issues - MSG from BLIZZARD

Hi People

After emailing Blizzard my problems regarding Patching update here is what Blizzard has to say:
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Hello,

If you are experiencing difficulty when installing Starcraft II on a Macintosh system, please read below for possible solutions:

First make sure to check the following:

- We recommend installing the game into the Applications folder as it will be easier to patch the game at a later time.

- Since you are installing the game into the Applications folder, which is a Mac OS protected folder you have to be on an Admin (administrative) account or user.

- If you are using any 3rd party Security Programs please make sure they are configured to allow the game to be installed or uninstall them completely.

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File/folder permissions may be corrupted:

Permissions can become corrupted when installing OS updates or by upgrading your OS X version or downloading files from the internet. Please use the steps below to repair these permissions:

- In the Finder go to the Macintosh HD => Applications => Utilities folder
- In Utilities, open Disk Utility
- Select Macintosh HD volume that Starcraft II is installed to
- Ensure that First Aid is the option chosen
- Click Repair Disk Permissions (repair disk permissions until there are no errors listed)

- Reboot the system before attempting to install the game

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Corrupted hard drive directory:

It is possible that the hard drive's directory has become corrupted so please do the following in order to correct this, however please be advised that only major issues will be listed during this process and are designated by not having the two asterisks * * in front of the line. Minor errors will not be mentioned.

Repair Directory Procedure:

1. (re)start the computer
2. right after the computer starts press Command (Apple) +"s" until you get a black screen with white type
3. let go of the keys when this screen comes up
4. at the cursor please type the following: "fsck -fy" and press return (make sure to include the spaces)
5. please be aware that some of the procedures will look like they are frozen, but are actually taking a long time to work i.e checking hierarchy
6. if anything had to be repaired, repeat step 4
7. once things are repaired type "exit" and press return
8. computer will boot into Mac OS
9. please try to install the game after the Mac OS system is loaded

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If the above procedures did not correct the issue, it may be memory related. StarCraft II will utilize as much memory as is available. Many systems that are using memory that is not matched to the manufacturer installed modules may need to remove the additional RAM in order for Starcraft II to install or update properly. To test the memory that is installed in the Mac, please boot the Mac using the Apple Hardware Test and running the "Extended" test.

You will need to have the original disc your computer was shipped with mounted in the drive. Hold down the "D" key while rebooting to get into the Apple Hardware Test from the choices. If you don't have an Intel-based Mac, you'll need to hold down "Option" while booting to get to the Startup Manager. Then you can choose the AHT from the options there.

We recommend an extended test of all hardware, looping if that's possible. That will let us know for sure if there are any hardware problems. If it reports any hardware issues, you'll want to contact a local Apple Service Provider to address those.

If the steps listed have not aided in the installation or updating of StarCraft II, please use the information below to send an Apple System Profile of the system experiencing difficulty. Please email the file to our Mac Support Team directly at macsupport@blizzard.com. One of our Mac Specialists will contact you back for further troubleshooting assistance.

To create an Apple System Profile report:

Go to the Apple menu => About this Mac => More Info... (button) => File menu => Save As... (use System Profiler (XML) version )

Best Regards,

Game Master Miahbell
Customer Services
Blizzard Entertainment
www.blizzard.com/support



I'm going to try this tonight and hopefully I get to play this god damm game finally!