Just installed starcraft 2 and i keep getting this message everytime i try to run the game. I downloaded the latest drivers for my computer and even messed around with the variables and im still getting the same message. Im using a 32" sharp aquos lcd screen as my monitor. I was able to run the beta fine as long as I had it in windowed mode, but even with those settings i still cant get this game to run. Very frustrating!!! What else can i do?? Time of this report: 8/14/2010, 01:49:17 Machine name: MANNY-CD487AD1C Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.080814-1242) Language: English (Regional Setting: English) System Manufacturer: Dell Inc System Model: XPS 630i BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) Memory: 2046MB RAM Page File: 1366MB used, 2571MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode -------------- Display Devices --------------- Card name: NVIDIA GeForce 9800 GT Manufacturer: NVIDIA Chip type: GeForce 9800 GT DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_0719196E&REV_A2 Display Memory: 1024.0 MB Current Mode: 1024 x 768 (32 bit) (60Hz) Monitor: Default Monitor Monitor Max Res: Driver Name: nv4_disp.dll Driver Version: 6.14.0012.5896 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 7/9/2010 18:38:00, 6343040 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 7/9/2010 18:38:00, 10604128 bytes Device Identifier: {D7B71E3E-4554-11CF-D66D-152703C2CB35} Vendor ID: 0x10DE Device ID: 0x0614 SubSys ID: 0x0719196E Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run
SC2 is probably opening in a resolution your TV doesn't like. See if you can get it open on another display, and set the resolution in game to as close to 1366x768 that you can. Those driver specs, listing the resolution at 1024x768, is that hooked to your TV or a computer monitor? Because that resolution isn't the same format as a widescreen TV, picture would either be stretched or have blocks on the side
I would get the driver for the monitor installed. Seems it doesn't really like 4:3 if it won't open at StarCraft II's default resolution. You might have to edit your variables.txt file to a 16:9 or 16:10 resolution. Variables can be found C:\Users\{YourUserName}\Documents\StarCraft II. You'll have to look for the lines: width= height= and adjust them each. You may have to make variables.txt read only. I still say it would be easier to install a monitor driver so Windows/StarCraft II knows what resolutions are supported. You should also install Windows XP Service Pack 3, since Service Pack 2 will no longer be supported by Microsoft. I would recommend forgoing that and just installing a 64-bit OS like Windows 7. First, I would install Service Pack 3 and spend the hour or so you'll need installing updates to get everything fully up-to-date. That might fix some other issues since StarCraft II can't really be supported on Service Pack 2 (meaning, if you ask Blizzard for support, they are going to tell you to install it anyway). I just do not get why so many people have 64-bit capable machines and have XP installed. Its a slap in the face your hardware and causes so many compatibility issues with your newer hardware designed for newer 64-bit OSes.
