SC2 will not Install

Discussion in 'StarCraft 2 Tech Support' started by Deyis, Jul 31, 2010.

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SC2 will not Install

Discussion in 'StarCraft 2 Tech Support' started by Deyis, Jul 31, 2010.

  1. Deyis

    Deyis New Member

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    I have read all of the other installation issues and none of them address my problem. Ok I bought the CE version and when I tried installing I got this error

    The installer was unable to read the file "fileset.base\Mods\Core.SC2Mod\Index.SC2Locale". This error may be caused by problems with the media or drive at D:\--for example, a scratched or dirty CD-ROM/DVD-ROM, hard drive corruption, or a networking problem while downloading the installer. (The error code was 5.) If this problem persists, please contact Blizzard Technical Support. (ReadJob::Execute)

    Ok so I downloaded the Digital copy then I got this error

    The file "fileset.base\Mods\Core.SC2Mod\Index.SC2Locale" in archive "<any>" could not be opened, because an error 2 occurred. If this problem persists, please contact Blizzard Technical Support. (MPQFile::OpenFromArchive)

    I tred EVERYTHING that Blizzards support page has for installation errors. I copied the disk to my Hard drive, I tried to install in Safe mode. No dice. I have used scandsk and defrag on my hard drive, I also ran a diagnostic on my RAM.

    I made sure to attempt the install on my admin account, I tired to intall it in Windows XP service pack 3 compatabilty mode

    I have Windows 7 64bit, Intel Pentium D 2.8ghz, 4gb of RAM, Nvidia Geforce GT 240.
    I run World of Warcraft on nearly the highest settings with 30-40 FPS.

    I even went to GameStop and switched the disk the new disk tells me that there is no Installation file even the the disk loads and I can open my D: drive and look at the files. I can not post anything on the offical support forum, since I do not have a character. I sent Blizzard an email and only got a form letter response in return, I sent another explaining in great detail the issue.
     
    Last edited: Jul 31, 2010
  2. Fenix

    Fenix Moderator

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    Download the digital client and use the disc's auth key.
     
  3. Deyis

    Deyis New Member

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    I did, I have the Digital Copy, the Game is already registered on my battle.net account. The Error is very similar on both the digital and the DVD, they both stop at 1% and I have made sure all of the Temp files are deleted. Even in the Common file.
     
  4. Fenix

    Fenix Moderator

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    Sorry, missed the download bit, thought it was two different errors.

    It almost looks like you don't have permission to install that file, since it skips on the same one both times. Dunno why that would be on an admin account.

    Note: running SC II in compatibility mode (even on the install) has been known to make even more issues, so that most likely will not help much.
     
  5. Argyle

    Argyle Guest

    Workaround

    I had the same problem:
    ----
    The file "fileset.base\Mods\Core.SC2Mod\Index.SC2Locale" in archive "<any>" could not be opened, because an error 2 occurred. If this problem persists, please contact Blizzard Technical Support. (MPQFile::OpenFromArchive)
    ----

    I found a workaround that allowed me to get the Starcraft 2 digital download install to work on my Windows 7 64-bit computer:

    The problem is that it requires a seperate non Windows 7 computer to get working.

    ===============
    Disclamer:
    This is a totally unsupported workaround. I take no responsibilty for any problems or loss of data that occur by following this. I'm posting to show an option. I know I would have liked to find something like this when I was trying to get SC2 installed for the last couple of days.
    ===============

    The scenario:
    0. I have a Windows 7 64-bit computer
    1. Bought the digital copy of the game (might be same issue for DVD version)
    2. Downloaded the StarCraft_2_EU_en-GB.exe from my battle.net account link
    3. Started StarCraft_2_EU_en-GB.exe and downloaded all 7GB of files
    4. Run the installer.exe and got the following error all the time at 1% :
    The file "fileset.base\Mods\Core.SC2Mod\Index.SC2Locale" in archive "<any>" could not be opened, because an error 2 occurred. If this problem persists, please contact Blizzard Technical Support. (MPQFile::OpenFromArchive)

    5. Re-downloaded the files 4 times, each time to different disks. Tried installing onto different disks, C:, D:, E:, G: etc. They all failed with the same problem. This lead me to believe that it was not a problem with the installation files.

    6. Verified this by copying the exact same installation files to a virtual Windows XP machine. Here the installation worked without problems.

    7. For one reason or another the installation won't work on my Windows 7 64-bit machine. I tried all the suggestions with booting into "Safe Mode with networking" and logging in or running as administrator. None helped.

    Hopefully there is a better workaround or fix than I post below but this is what I did to get the Starcraft 2 working.

    To the workaround:
    ===============
    0. I copied the installation files to the Windows XP machine
    1. I installed on E:\Starcraft II\ on the Windows XP machine
    2. It autostarted after that, I let it run to patch itself.
    3. I shut the launcher down, didnt start the game or logged in.
    4. Copied E:\Starcraft II\ from WinXP to C:\Starcraft II\ on my Windows 7 machine
    5. Copied the following registry entries:
    HKEY_LOCAL_MACHINE\SOFTWARE\Blizzard Entertaintment\
    HKEY_CURRENT_USER\SOFTWARE\Blizzard Entertaintment\

    I manually created and copied of all the keys and values under those two.

    I changed all registry references from E: to C:

    6. Copied C:\Program Files\Common Files\Blizzard Entertainment\StarCraft II from Windows XP to Windows 7 machine.

    7. Copied C:\Documents and Settings\All Users\Start Menu\Programs\StarCraft II to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StarCraft II from Windows XP to Windows 7 machine.

    Notice the different path on Windows 7.

    8. Edited each startmeny shortcut manually so they pointed to C: instead of E: since I used another folder location on Windows 7.

    9. I could start the game on my Windows 7 computer.

    I should mentioned I read that someone else solved it by reinstalling Windows 7. This was not an option for me though.
     
    Last edited by a moderator: Jul 31, 2010
  6. Case23

    Case23 Guest

    I had an error at the 1% mark, too. It seems that the installer from the digital copy client tries to access the data on the optical disc which i had forgotten in the disc drive. when i took the disc out of the drive, the installation succeeded. Maybe that helps.
     
  7. Deyis

    Deyis New Member

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    thanks for the help Argyle I will actually try this work around, I want to play it bad enough. I do have another computer that is XP. Do you think it may work if I tried on a virtual PC?
     
  8. rui-no-onna

    rui-no-onna Member

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    You'll likely face a severe performance penalty if you do.
     
  9. Deyis

    Deyis New Member

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    I meant the fix he proposed, I am wondering if I can install it on a Virtual XP machine then copy to my Windows 7
     
  10. rui-no-onna

    rui-no-onna Member

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    Ah, yeah, that'll probably work (XP virtual machine), although perhaps not the XP mode present in Win7 Pro/Ultimate. Hmm, the patch's the same for both 32- and 64-bit, right?
     
  11. Deyis

    Deyis New Member

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    Well I fixed the Install issue, Case23 is the person that helped, I took the disk out and tried the digital download again. Then it installed. I made sure all of the temp files were deleted before I attempted the install. I was going to attempt to try Argyles solution, but it seems The simple fix is what did it.

    Thanks for all of help!
     
  12. Argyle

    Argyle Guest

    Unfortunally for me I had no disc to take out, I only had the digital copy.

    But a virtual 32-bit Windows XP works well for the install workaround for future references.
     
  13. FossileN94

    FossileN94 Guest

    Dude i love you xDD. Bought the game today, tried to install. But the mo**er f**king game wouldnt install, so i registered it on my battle net account and tried to download it from there. Then i tried to install, woho its stuck on 1%. And i read your quote here and tried it, it WORKED! Blessings of good life to you! You made my day XD
     
  14. TheXev

    TheXev Active Member

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    From:
    Corry PA USA
    I am going to lock this thread. Wouldn't it have been easier to have read the same thing in the FAQ that is stickyed... -_-
     
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