sc2 not working on my computer

Discussion in 'StarCraft 2 Tech Support' started by sc2fan1, Apr 25, 2011.

sc2 not working on my computer

Discussion in 'StarCraft 2 Tech Support' started by sc2fan1, Apr 25, 2011.

  1. sc2fan1

    sc2fan1 New Member

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    i recently purchased starcraft 2. i just got a a new PC. my old pc would play starcraft 2 perfectly. but for my new one it wouldn't play. i actually played about 5 min and then it crashed. the screen turns black and have to reboot. i dont thinks its my hardware because i tested low graphics and it gave some 170 fps and ran extremely cool. i have all current drivers and updates for windows 7. can someone tell me whats wrong?( im a novice lol )
    thanks.

    wouldnt play correctly*
     
    Last edited by a moderator: Apr 25, 2011
  2. Fenix

    Fenix Moderator

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    Moved to Tech Support.

    Yo. Check out this post and attach the DxDiag info to your post so we can take a look at it.
     
  3. Jshep89

    Jshep89 New Member

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    Couple of questions

    1. What kind of video card are you using? AGP, PCI, PCIe?

    2. What version of Windows 7 are you running?

    3. What's your processor?

    4. What is your resolution setting at?

    5. Have you tried compatibility mode? Or running it as the Admin?

    6. You said its running cool? As in when you put your hand next to it cool air came out of your video card?

    7. What version of DirectX are you running?

    8. How much ram are you using, and what kind?

    9. How much space is on your hard drive?
     
  4. sc2fan1

    sc2fan1 New Member

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    Windows 7 64 bit Home Edition
    Dual EAH5850's
    1920x 1200 Resolution
    I've tried Compatibility mode but not as Admin
    Both video cards are running 32 C on idle
    Hard drive i have 282 gigs
    I'm running dx11
    6 gigs of ddr3
    processor is Intel I7 920
    I'm gonna update all my drivers again and see if it works
    Thank you for responding!
     
  5. Fenix

    Fenix Moderator

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    Try running it on a single card instead of dual cards.
     
  6. rifT_Theory

    rifT_Theory New Member

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    Try to do it as admin first, if you can =)