SC2 crashes with my ATI radeon HD 4600

Discussion in 'StarCraft 2 Tech Support' started by Duke of Erl, Sep 3, 2010.

SC2 crashes with my ATI radeon HD 4600

Discussion in 'StarCraft 2 Tech Support' started by Duke of Erl, Sep 3, 2010.

  1. Duke of Erl

    Duke of Erl Guest

    can anyone help?
    I've already downloaded the latest driver.
    I've just bought my computer especially for SC2 and now it keeps crashing (after a few minutes of play in single player campaign)
    I get a message that goes something like this: your atidvag display stopped running normally.

    details attached in zip file of dxdiag file.

    please help!
     

    Attached Files:

  2. TheXev

    TheXev Active Member

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    Your machine is running in 16-bit color for some reason. Go to where you adjust the desktop resolution and change the colors to 32-bit. o_O;

    Also read the guide on the "proper" method of installing ATI drivers. If you didn't install the ATI drivers using this method, its a possibility that is causing system instability.

    Also, you have a super new BIOS update for your Intel DH55TC motherboard. I have no clue what it does, but it may help.

    After flashing the new BIOS, go into your BIOS settings and make sure that your "Primary Graphics Adapter" is set to PCIE, and that should make sure that the onboard Intel GFX are fully disabled. This option has fixed similar issues for other people.

    The newest Realtek drivers for your sound card.

    Why are you running XP on this machine anyway? o_O; This machine is more then able to run Wind 7 64-bit. How much RAM is supposed to be in this thing, cause a XP DXDiag doesn't tell me the "real" amount of RAM installed.
     
  3. Duke of Erl

    Duke of Erl Guest

    I tried everyhting you said and it didn't work.
    (I have 2 Gb RAM)

    anything else I should try?
     
  4. TheXev

    TheXev Active Member

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    Post a new DXDiag, I'll take another look. I have a few more ideas.