SC2 crashes: dxdiag.exe

Hi,

I am trying to run this game since 3 days.

It works the first time I reinstall it but after some time I got a dxdiag.exe error while I am loading the mission (the map let's say). While I am in the cinematic part of the game I have no crashes.

As I said it works yesterday evening and coming back at midnight the game crashes:
dxdiag.exe error (with some reference to the memory maybe)

My PC:
Intel Core i3
4 GB DDR3
Asus EAH5670 a 1GB DDR5
Win 7 32 bit

I have latest driver: Catalyst 10.7

I have tried to download DirectX 11, are these working?

Only solution is to reinstall from scratch, it works for a while than it crashes.

Any ideas?

 

Please post your error in its entirety here. You can find the error log C:\Program Files\StarCraft II\Logs (For Win32).

Please run DXdiag.exe (which is a separate program that has nothing to do with StarCraft) in the run window and then click "Save all information" and create a txt file. Attach that text file to a post in this thread. If the txt file is too large to be posted, zip/rar it first.

 

Hi,

In the logs I can't find any error but I found this error in C:\Users\Mik\Documents\StarCraft II\GameLogs\2010-08-21 10.53.14 MIK-PC B16291 Error:

================================================================================
StarCraft II (B16291)
Time: 2010-08-21 10:53:14.186
Exe: C:\Program Files\StarCraft II\Versions\Base15405\SC2.exe
Parameters:
Exe Built: 2010-08-20 19:20:22.350
User: Mik
Computer: MIK-PC
Version: 1.0.3.16291
Branch: branches/1.0.2-replacement
Revision: 83913
Locale: itIT
================================================================================

e_gfxErrorOutofMemory
"Starcraft II has encountered an error. Avaiable Graphic memory could be exhausted. Restart the computer.
If the proble persist consult our we site,, bla bla..

.......................
.............

Memory Usage Startup Error Current

CRT malloc
Bytes 0 0 0
Peak 0 0 0

MemAlloc
Allocated 4,453,628 407,486,708 407,487,524
Overhead 175,444 4,197,096 4,197,096
Header+Footer 0 0 0
# Blocks 43,860 1,049,188 1,049,188
Committed 5,111,808 419,954,688 419,954,688
Reserved 5,111,808 419,954,688 419,954,688

Thread Stacks
Comitted 569,344 19,259,392 1,839,104
Reserved 9,326,592 44,703,744 6,549,504

Loaded Modules
Comitted + Reserved 108,032,000 135,595,267 135,595,267

Sound
Allocated 0 44,373,583 44,373,583

Resource Estimation
invalid 0 0 0
texture 0 445,514,664 445,514,664
shader pair 0 838,284 838,284
specialized shader 0 577,460 577,460
model 0 23,633,632 23,633,632
sound 0 21,099,339 21,099,339
movie 0 2,097,152 2,097,152
Total 0 493,760,531 493,760,531

Process Memory
Pagefile Usage 54,005,760 1,114,402,816 1,114,636,288
Pagefile Usage Peak 71,471,104 1,114,718,208 1,114,988,544

Working Set 27,889,664 1,016,987,648 1,021,980,672
Working Set Peak 27,955,200 1,017,073,664 1,021,980,672
Working Set Min 204,800 204,800 204,800
Working Set Max 1,413,120 1,413,120 1,413,120

Paged Pool 273,860 437,340 437,340
Paged Pool Peak 318,012 437,508 445,660

Nonpaged Pool 11,696 310,000 310,060
Nonpaged Pool Peak 11,816 310,120 310,180
Global Paged Pool 94,904,320 109,924,352 109,969,408
Global Nonpaged Pool 28,061,696 29,073,408 29,106,176

XP Paged Pool
Used 94,904,320 109,924,352 109,969,408
Free 1,452,777,472 1,351,766,016 1,362,227,200

VirtualQuery Pages
Committed 138,854,400 1,218,347,008 1,218,576,384
Reserved 28,520,448 89,075,712 89,894,912
Free 1,980,043,264 839,995,392 838,946,816

Max Contigous Free 981,176,320 345,083,904 345,083,904

Committed-Private 15,597,568 1,055,318,016 1,055,547,392
Committed-Mapped 15,220,736 27,426,816 27,426,816
Committed-Image 108,036,096 135,602,176 135,602,176

Reserved-Private 14,651,392 75,206,656 76,025,856
Reserved-Mapped 13,869,056 13,869,056 13,869,056
Reserved-Image 0 0 0

Main Stack Size
Peak 532,480 1,839,104 1,839,104
Limit 8,388,608 8,388,608 8,388,608

System Memory
Physical Mem Used 852,729,856 1,825,845,248 1,825,009,664
Physical Mem Free 2,493,333,504 1,520,218,112 1,521,053,696
Physical Mem Total 3,346,063,360 3,346,063,360 3,346,063,360

Page File Used 1,198,006,272 2,522,861,568 2,517,635,072
Page File Free 5,492,314,112 4,167,458,816 4,172,685,312
Page File Limit 6,690,320,384 6,690,320,384 6,690,320,384

Process VM Used 167,288,832 1,307,090,944 1,308,139,520
Process VM Free 1,980,063,744 840,261,632 839,213,056
Process VM Limit 2,147,352,576 2,147,352,576 2,147,352,576

...............


Video card
Vendor ID: 4098
Device ID: 26840
Device: ATI Radeon HD 5600 Series
Driver Version: 8.17.10.1036
Video memory: 1,064,509,440
AGP memory: 1,404,596,224
Vertex Shader: vs_3_0
Pixel Shader: ps_3_0


What do I have to do?

My PC is brand new..

 

This time I got:

e_errorIdMemory
"Core: memory exhausted"

 

EDIT: I was able to play foer 2 hours. Now I got again the OutofMemory error.

Ideas?

 

What is your power supply and motherboard

 

I have a 550W power supply and my MoBo it's a AsrockH55M Pro

 

Have you tried putting the settings on low to see if it crashes.

 

The sooner you run DXdiag.exe and post the full report, the sooner we'll know everything about your system. If the basic specs of your system pan out, then I can tell already that you would befit from installing Windows 7 64-bit. If you did that, then you would be able to address the full 5GB of installed system RAM that you have (4GBs system + 1GB for video). Right now, 1GB of system RAM is going to waste.

 

There's a "texSpace" line you can add to variables.txt that might help this problem. Search the forums for it or google.