Problems running SC2 on laptop

Discussion in 'StarCraft 2 Tech Support' started by apache316, Sep 5, 2010.

Problems running SC2 on laptop

Discussion in 'StarCraft 2 Tech Support' started by apache316, Sep 5, 2010.

  1. apache316

    apache316 Guest

    Well I basically have all the requirements to run SC2.
    Anytime I start up the game and get to the login screen it crashes on me and I would have to reboot my computer.
    My laptop can run most games on low settings so I hope this is not a big problem.

    Any advice will be greatly appreciated :)
     

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  2. apache316

    apache316 Guest

  3. TheXev

    TheXev Active Member

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    Oh sorry... my bad. I have no clue how I missed this thread. O_O My bad dude. Seems you have a Dell XPS M1330.

    It appears you are running Vista 32-bit, so first lets try updating your drivers.

    Newest WHQL nVidia video driver 258.96. You are currently running a unsigned driver from a year ago.

    Newest Audio driver. Its about a year newer then your current driver.

    Newest BIOS A15. You are currently running A14.

    Run the Intel Driver Update Utility to update your Intel drivers. The problem with this tool is, it doesn't detect devices that aren't already installed, hence me giving you all of the below links. You can give it a shot before downloading those other drivers above. Not sure if it will find your wireless driver, but I think it will.

    SATA AHCI Controller Driver. Currently NOT installed at all. No clue why this isn't in the chipset software package. It is normally recommended that you use the boot mode driver when installing Vista 32 (and other OSes) so AHCI is enabled. Bluestar just posted a link to guide to enabling AHCI after Windows is installed. I'd simply try installing this driver (iata70_enu.exe) and posting a new DXDiag after to see if it installed correctly. I think its already enabled in your BIOS, so installing the driver should be all you need to do.

    Newest Intel Turbo Memory driver. Unsure if this is installed at all.

    Ricoh R5C833 driver. Current one is from 2004 and is 3 years older then this one... it is probably some kind of Windows XP driver, so using this one would work MUCH better.

    I think somewhere in ALL of those driver updates, there is bound to be one that fixes the problem (likely the video driver), but the other drivers can enhance your systems performance (SATA driver and Turbo Memory drivers).
     
  4. apache316

    apache316 Guest

    Thank you so much man. I wasn't in a rush so its all good.

    I have a question about the video driver. Every time I try to download the new one, it gives me a message saying that the driver I'm trying to download does not support the hardware on my computer. I just wanted to know if it was ok to delete my old video driver without everything messing up. That way I can try to install the new one.

    I basically installed everything else except the audio driver(Internet being screwy at the moment).

    Again,...can't thank you enough :)

    and my updated info
     

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