Problem with grahpics in campaign and cut scenes

Discussion in 'StarCraft 2 Tech Support' started by GreedonVI, Aug 11, 2010.

Problem with grahpics in campaign and cut scenes

Discussion in 'StarCraft 2 Tech Support' started by GreedonVI, Aug 11, 2010.

  1. GreedonVI

    GreedonVI Guest

    I just got SC2 last night, graphics and everything run perfectly fine on all my games (this is a brand new computer) the only problem I've ran into are on SC2. The only problems I get are in cut scenses / movies scenes AND in the campaign with what I assume is a map to select your missions or whatever, it is all black with just the words of the mission that I can click on. I'm not sure what the issue is. Anyone have any ideas? I've read a few SC2 forums about people having grpahics problems but non were similar to mine.
     
  2. TheXev

    TheXev Active Member

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    Please read my FAQ and check out this post on posting more about your system.

    Have you tried updating your video cards drivers? Some people have reported similar issues to yours, but they were resolved with the newest video driver.
     
  3. GreedonVI

    GreedonVI Guest

    I tried searching for driver updates but was directed to some other site which wasn't correct. Just found correct driver and downloading now. Here are some specs of the computer..


    ------------------
    System Information
    ------------------
    Time of this report: 8/11/2010, 02:12:44
    Machine name: CREECHSCOMPUTER
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
    Language: English (Regional Setting: English)
    System Manufacturer: HP-Pavilion
    System Model: BN474AV-ABA HPE-150t
    BIOS: 03/03/10 20:25:08 Ver: 5.13
    Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz
    Memory: 6144MB RAM
    Available OS Memory: 6104MB RAM
    Page File: 3154MB used, 9049MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GT 220
    Manufacturer: NVIDIA
    Chip type: GeForce GT 220
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_19101462&REV_A2
    Display Memory: 3802 MB
    Dedicated Memory: 1007 MB
    Shared Memory: 2795 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
     
    Last edited by a moderator: Aug 11, 2010
  4. TheXev

    TheXev Active Member

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    Yeah, I can't tell what nVidia driver you are using, but the newest should get you going. Please read my FAQ again about the nVidia issue on overheating and apply those fixes to your setup. A bit of "preventative" maintenance to any overheating that may happen!
     
  5. GreedonVI

    GreedonVI Guest

    looks like that worked! Yeah I did add in that code, don't want my video card melting! lol
     
  6. Hi, I am having this exact same problem. I just need help figuring out which drivers I need. My card says it's NVIDIA GeForce 6150SE nForce 430. Any help would be appreciated. Also, I added that code in, just to be safe.
     
  7. Nevermind, google is your friend, I found the update I needed and now everything works fine. Now I can start enjoying this game.
     
  8. TheXev

    TheXev Active Member

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    You have a GeForce 6150SE, which is below min spec. You prob won't get much enjoyment out of the game. You'll want to look into a video card upgrade, so long as you have a desktop.