PLEASE HELP. Starcraft II errors.

Discussion in 'StarCraft 2 Tech Support' started by c0nf1n3d, Aug 1, 2010.

PLEASE HELP. Starcraft II errors.

Discussion in 'StarCraft 2 Tech Support' started by c0nf1n3d, Aug 1, 2010.

  1. c0nf1n3d

    c0nf1n3d Guest

    Hey everyone of this forum,

    I've tried contacting BLIZZARD via E-Mail and telephone, but have gotten no response...so I'm hoping you all can help!

    I have a Macbook Black Model from the year 2007. It has OS X (it has Snow Leopard actually), and it has 1.65 GB of RAM.

    When installing Starcraft II, I received an error that "my game may slowdown." That's fine, I just want to play the game!

    Next up, I installed the game. When trying to run the game however, a fatal error has constantly occurred. Every time I start the game, my screen begins to blink like a strobe light, and my desktop frequently appears fragmented. The sound works, and I see the arrow, but nothing else does.

    I've tried restating my computer, running a disc manager, deleting files (I now have 40 GB free), and changing the screen size. I've received no luck.

    I have no knowledge of my 'video card', I assume it's just the one I got with my Mac. I'm able to play videos, DVDs, etc fine.

    Would any of you have any suggestions as to what to do? I REALLY want to play this game. Is it a lost cause though? Should I just return it? Thank you all for your help!
     
  2. bkg360

    bkg360 New Member

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    you don't have enough ram i would suggest 3.0 at least. and clean out your fan vent i don't have a macbook
    so all i can say is more ram and clean the fan vent
     
  3. c0nf1n3d

    c0nf1n3d Guest

    Will more RAM really affect how the screen displays video though?
     
    Last edited by a moderator: Aug 5, 2010
  4. Odysseus

    Odysseus New Member

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    1.65 GB of RAM is enough.
    However, without knowing the video card model it is impossible to say whether the game will run or not. A notebook from 2007 is most likely (99.5% sure) to have a graphics chip that is way to slow to play Starcraft 2 - even at the lowest graphics settings and the lowest screen resulution.
     
  5. c0nf1n3d

    c0nf1n3d Guest

    Do you know how much a new one would be?
     
    Last edited by a moderator: Aug 5, 2010
  6. Odysseus

    Odysseus New Member

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  7. c0nf1n3d

    c0nf1n3d Guest

  8. peterius

    peterius New Member

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    Wikipedia says macbook blacks either have an Intel GMA card or an Nvidia Geforece320M.
     
  9. Mattata

    Mattata New Member

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  10. MeisterX

    MeisterX Hyperion

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    If it breaks you send it to Apple support. We need to know if the OP has a video card or not. Any Mac users that can direct him on how to give us the equivalent of a DxDiag?

    Also, to other posters. Please don't comment on these posts unless you have an idea of what you're talking about (directed at bkg)
     
  11. peterius

    peterius New Member

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    There's a hardware profiler utility, looks like a calipers. If you have the Intel GMA, you're out of luck. Maybe the Nvidia would work, not sure.