My SC2 doesn't run smoothly!!! PLEASE HELP!!!

Discussion in 'StarCraft 2 Tech Support' started by André Pretorius, Aug 8, 2010.

My SC2 doesn't run smoothly!!! PLEASE HELP!!!

  1. André Pretorius

    André Pretorius New Member

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    Hi

    My game doesn't run smoothly at all. My system specs are more than enough for the game's requirements. I even tried lowering my graphics, and still it jumped frames, and very much! And it gets worse when more things are going on...

    My system specs are:

    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: GA-MA790X-DS4
    BIOS: Award Modular BIOS v6.00PG
    Processor: AMD Phenom(tm) 9500 Quad-Core Processor (4 CPUs), ~2.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
    Page File: 1069MB used, 7117MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 64bit Unicode

    Card name: NVIDIA GeForce GTX 260
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 260
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_00000000&REV_A1
    Display Memory: 3562 MB
    Dedicated Memory: 1771 MB
    Shared Memory: 1791 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: TA191A
    Monitor Id: HSD1911
    Native Mode: 1280 x 1024(p) (60.020Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.5896 (English)
    Driver Version: 8.17.12.5896
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/10/2010 00:38:00, 12471400 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-46A2-11CF-B874-0C201FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x05E2
    SubSys ID: 0x00000000
    Revision ID: 0x00A1
    Driver Strong Name: oem11.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section003:8.17.12.5896:pci\ven_10de&dev_05e2
    Rank Of Driver: 00E60003
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C


    Please help me!
     
  2. TheXev

    TheXev Active Member

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    Thanks for providing so much system information right from the start about your machine, others could learn from your example. Have you tried any of the tips in my FAQ for the nVidia over heating issue? If you have, try installing HWMonitor and see what your video card and CPU's temperatures are reading at. Someone else recently posted that their CPU was overheating, and after fixing the overheating issue, StarCraft 2 played almost flawlessly.

    I have a friend with an older configuration similar to yours, and I was just playing SC2 at 1600x1050 (??) with 4X FSAA and 4X anso really well (first gen Intel Quad core,2GB RAM, 9800GTX+). On this configuration, I make sure the fan on the videocard maxes out to 100% while playing StarCraft 2. It does seem to make the game hitch far less.
     
  3. Odysseus

    Odysseus New Member

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    Basically this computer should run the game at High graphics settings withpur any roblems. Ultra might be too much though.

    Make sure that your Energy profle ist set to "balanced" and that your graphics card is not manually underclocked.
     
  4. André Pretorius

    André Pretorius New Member

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    I downloaded HWMonitor, and I ran it without SC2 running, and then again with SC2 running.

    I don't know what is the temperature of overheating CPU's or graphics cards... Can you tell me if it is overheating, and if so, where can I fix it?

    Weird thing is, my friends all run the game at Ultra, and they have smaller pc's than I do...
     

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  5. André Pretorius

    André Pretorius New Member

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    One on the left is without running SC2, the one on the right while running SC2.
     
  6. TheXev

    TheXev Active Member

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    Well, I do apologize for not getting back to you sooner. The temps look really good, as a matter of fact.. so I am baffled.
     
  7. André Pretorius

    André Pretorius New Member

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    Well, someone said I should uninstall USB devices. I have 2 devises that I can think of. The one is my iBurst Terminal, for internet, the other is my Logitech mouse... So I'm not quite sure how I'm going to check the game if I uninstall one of these devices, seeing that I need them in game...
    Also, someone suggested that I should try and run it on less cores, because the game might get confused...? I'm not quite sure if this would work...

    Please, any help would be appreciated!!!
     
  8. TheXev

    TheXev Active Member

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    even if you uninstall the Logitech software, the mouse will still have basic functions. I somehow doubt that will do it though.


    Maybe I should just start selling my troubleshooting services and log into peoples machines and lay down the *BAM* HAND OF JUSTICE. @+@ some stuff is just easier to discover one on one with the machine.
     
  9. peterius

    peterius New Member

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    You could try alt-tabbing out, then doing ctrl-alt-del, right clicking on Starcraft in the process tab, and setting the affinity and the priority to something different.
     
  10. André Pretorius

    André Pretorius New Member

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    Tried that... Nothing!!!!!!!!!!!!!!!!! I don't know what to do anymore!!! :(
     
  11. TheXev

    TheXev Active Member

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    The only time I have seen hitching on my buddies machine with a Geforce 9800GTX+ 512MB, is when it was trying to use ultra textures. Everything was on ultra, except textures were on high. Some people are reporting a difference in performance with 3D portraits off. Some other people reported getting better performance after installing the game into their Steam profile and using that to adjust video settings. No clue what that is doing.


    I wish I had my machine running so I could try all this different crap. *head + table*