Mac randomly restarts while playing SC2

Discussion in 'StarCraft 2 Tech Support' started by TheMattToes, Aug 15, 2010.

Mac randomly restarts while playing SC2

Discussion in 'StarCraft 2 Tech Support' started by TheMattToes, Aug 15, 2010.

  1. TheMattToes

    TheMattToes New Member

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    Just bought a new mac. All specs meet recommended settings.

    Whenever I play online the cpu will restart at random.

    Any help?
     
  2. TheXev

    TheXev Active Member

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    No clue man. Can you post more information on your Mac? Try running the software update and see if your machine has any new updates.

    All I can really recommend since I'm = fail at Mac. Sorry ><
     
  3. TheMattToes

    TheMattToes New Member

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    Blizzard tech told me to make sure video sync was checked under display settings. Seems like a video card overheating. so far so good. I'll keep you guys up to date.
     
  4. TheMattToes

    TheMattToes New Member

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    doh!

    another restart.
     
  5. TheXev

    TheXev Active Member

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    If you have an nVidia card, read my FAQ about the nVidia overheating issue. It has information for both PC and Mac's.
     
  6. TheMattToes

    TheMattToes New Member

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    I've talked with both apple and blizzard. Blizzard originally thought it was the graphics card overheating. I did everything on their check list and the last one has worked so far. ***Reinstall SC2***. So far so good. I will keep you updated
     
  7. TheMattToes

    TheMattToes New Member

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    Still restarting.

    I'll check the graphics card page you listed.
     
  8. TheXev

    TheXev Active Member

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    Yeah, check that out, I'm forwarding this to my Mac buddy. Hopefully he's not to busy. :/
     
  9. TheMattToes

    TheMattToes New Member

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    Fix!

    I took the mac back to Best Buy and exchanged it for a new one. I did upgrade to the next level.

    This one is 512mb graphics, 3.2mghz intel i3, 1 tb hard drive.

    I have not had any issues with restarting on the new mac.

    I honestly believe that it was that particular cpu that I bought originally not necessarily that model.


    SC2 is awesome!