Mac Pro: unable to install (machine hangs)

Discussion in 'StarCraft 2 Tech Support' started by jamah, Aug 1, 2010.

Mac Pro: unable to install (machine hangs)

Discussion in 'StarCraft 2 Tech Support' started by jamah, Aug 1, 2010.

  1. jamah

    jamah Guest

    Hello -

    I purchased Starcraft2 as a digital download from battle.net, but I am unable to install.

    On the very first attempt, the installation got to 95%, then the entire machine hung (had to power down).
    After this initial attempt, I have tried installing after trying a variety of workarounds, including:
    - disconnecting all external devices (USB, Firewire) except for a USB keyboard and mouse, each directly connected
    - booting into safe mode
    - decreasing the resolution (from 2560x1600 to 1600x1200 unstretched)
    - repairing the disk

    Every installation attempt results (other than the very first one) gets to 30% and then the entire machine hangs.

    I also tried re-downloading from battle.net, and doing the fsck -y instructions in single-user mode that Blizzard recommended, and still the installation hangs the machine around 30%.

    This machine is a Mac Pro
    2 x 3.2Ghz Quad-Core Intel Xeon
    2 GB 800 Mhz DDR2 FB-DIMM RAM
    Apple 30" Cinema Display
    NVIDIA GeForce 8800 GT

    Please help - thanks !