Install problem. Brand new comp, taking wayyy too long :(

Today got my brand new asus g73jh comp.

Enough power to totally dominate any game out there, but for some reason install is taking FOREVER.

First round took an hour to get to 30%. So i traded discs with my friend. new disc is also taking forever so it cant be the disc.

So far it has taken 1.5 hours and its at 33%

What could be problem???

Thanks

Jordan

 

Your disc drive may not be spinning the disc fast enough (ie spinning at 4x instead of 16x)
You could've gotten a slow harddrive. (5400 RPM vs 7200 RPM)
Your system could be underpowered (PSU not strong enough)

Check those, and make sure your drive laser is clean. Packing material is hella dusty.

 

hey

Thanks for fast response

How could i make it spin faster? is there somewhere to change the settings?

The HD is 7200 rpm

Its def powerful enough, its an intel i7 processor

ill clean the drive out...

 

By underpowered I mean wattage-wise, like literally not getting enough power. The drive speed factors into this. I'm not sure what would make a drive use a lower speed, or even if it's possible, but it certainly seems plausible.

Another thing, make sure you're not installing something else at the same time (ie Windows updates) cause that'll slow installs down and it hella fragments your HDD.

 

Hmmmm ya im not sure about that.

It doesnt look like any updates are being installed, i am new to windos 7 though.

Its at 40% now i might just leave it on over night.

 

Nothing of those could cause the installation to take several hours, seriously not.
However, there may be a problem with the DVD copy protection. Some drives are not perfectly compatible with some of the copy protection system out there and will perform very poorly when trying to read such a disc. This might be the case with your DVD drive.

But I'm not even sure if the SC2 disc has actually any copy protection. (Would be kind of silly, since Blizard wants us to share the DVD in order to spread the demo keys, which will result in new licenses sold for them...)

Hm... does your DVD drive have any problems with other discs?

 

Actually Fenix is right. If the power supply isn't up to the wattage required by the processor and/or the CD drive, the PC will run MUCH more slowly especially with hardware instances such as reading a DVD.

But I don't think this is the issue here. My guess is that you have a slow DVD drive. Maybe 4x or 8x. It's a 10 GB file, that could take quite a while.

 

Not really. If a PSU does not supply enough power, the computer simply will reboot, crash, cause blue screens or not even boot up. There is no system which magically detects low voltage and underclocks the CPU, graphics card and drives to handle this situation. ^^

Another idea: On some laptops, the DVD drive is artificially slowed down so it does not make too much noise. Maybe this is the case on your computer, too. You could check if the manufacturer offers a driver update or an utility to unlock this.

 

Wattage is flow. A system that peaks at 600 watts (4 processors 100% capacity, maxed GPU, disk spinning full RPMs) could conceivably run at (basic math here) 424.2 watts at bottom capacity (RMS says that 70.7% ). So, if his system peaks at 600 watts maxed, and he has a 550 watt PSU, his system would run, but the analog components (disc drive, harddisk, cooling fans) would suffer from a lower flow and this operate at an impaired rate (digital components would have full power, of course).

Anyways, your disc drive speed is often stamped right on the tray itself.

 

hey

I have not tried to install anyother games yet, i will try today.

Im actually going to take it in to get a friend to look at it.

"If the power supply isn't up to the wattage required by the processor and/or the CD drive, the PC will run MUCH more slowly especially with hardware instances such as reading a DVD"

I guess this could be the case, but why would a top of the line gaming computer not have a power supply up to the reccomended wattage? It makes no sense, and this is still taking waayyy too long if this was the case, both my friends laptops, which are waaayyy slower and not even ment for gaming installed this game in less time.

All my drive says on it is "Blue Ray"

 

Since it is an professionally assembled computed it is very unlikely that the PSU is not sufficient.
As already mentioned, there might be a speed lock / noise lock. If the drive is also slow with other discs, you should contact ASUS' customer service.

 

Well, everyone is pointing at the PSU, and I can't really say that's an issue. It's a gaming laptop, and I highly doubt Asus includes a plug-in PSU that doesn't have enough power. I do think that Fenix may have been on to something right off the bat with a utility that can boost drive speeds. Looking threw Asus's list of software for this laptop, I am not seeing a tool for manually adjusting the speed.

Now, I did find something else you can try! It could be that DMA is disabled on the drive for some reason (there isn't really a reason it should be, but... who knows), and that is leading to slow speeds. Look at these instructions on checking your DMA settings. Drive could be on any channel, so don't just check channel zero. I know you said its a Blu-Ray Drive, but windows will still display it as a ATAPI cdrom in that one menu. If DMA is enabled.. well.. I'll have to go digging for something else.

Only program i know that supports changing the drives speed outside of official utilities offhand is Nero Drive Speed, and that requires downloading all of Nero (so its a pain in the butt). I'm looking to see if I can find another program. Normally the programs are manufacture specific to the media drive, so if you can find out int he device manager who made the drive, that'd be a start.

 

hey, i'm getting a similar problem, taking forever to install on my i7 than my roommates old dual core.. anyways i think your problem lies on your blueray drive since the blue ray drives that are out now are not as fast... but thats just my guess.. now why is my installation taking forever i dont know, i have 700watts on my psu and i'm not even doing anything on the comp except browsing, so don't know why its taking so long.. my comp is new too and i have no had any problems installing anything else with the cd drive.. i am guessing however it is either the cd or the cd drive.. i have a regular dvd-r drive and i can tell the drive isn't spinning as fast as it would when i install other things, but being stuck here at 39% is just ridiculous... hope someone has a solution to this problem.

 

okay i figured out my problem.. it was stuck at 39% .. because.. wait for it. .... .. . . .... the disc was dirty.. lol.. my roommate left a huge dirty fingerprint on the disc, i cleaned it up then the install went on smoothly to finish. So you might wanna see if thats your problem if you're still having it kinda dumb imo lol..

 

Blu-Ray drives on the market currently only allow 4x or 8x speeds. 10 GB file = LONG TIME

 

I dont know where you get that crazy idea, but a PSU doesnt slow down a computer. Period.(Except for videocards which downclock themselves due drivers, like when you didnt plug in the PCI-E cable, other then that, no way josé)

If the PSU would be insufficient the PC would either shutdown or restart, but seeing this is a laptop it is prolly a different issue.

The installation of SC2 greatly differs per PC. My mom's PC. running Windows XP, took about 2 hours, while with my own computer, running Windows 7, it installed SC2 in 30 minutes. Now I already have a prejudged look of SC2(As my PC keeps crashing on the damn thing) and my mind would like to point finger at Blizzard, but that wont help you.

The thing you could try is update your chipset drivers, as the harddisk controller is in the chipset, possibly borking up the SC2 installation.

Very good suggestion, the drive could be running on PIO mode.

Both wrong. First of all, it's relative speed.(You wont find a dvd writer doing 52x speed, but a 24x DVD writer will write more MB's a sec then a 52x CD writer)

x4 and x8 are for Blu-Ray discs, not for CD's or DVD, these will run at different speeds.(But relatively about same MB's a sec)

Facts:
CD recording speeds: http://en.wikipedia.org/wiki/CD-ROM (See transfer rates, these are Mbit speeds, so divide by 8 to get MB)
DVD recording speeds: http://www.osta.org/technology/dvdqa/dvdqa4.htm

 

Yeah, it takes longer to install SC2 on XP than on 7 even when running on the exact same hardware. One thing I've noticed is the installer uses multiple cores in Win 7 but only one core in XP.

 

I just had another thought. On older machines, people make the mistake of using old 40-pin IDE cables to make connections. While using 80-pin cables is a must for hard drives, it can also improve the transfer rate and quality of DVD media drives at higher speeds! Also, if the hard drive and DVD are on the same channel.. that can royally slow things down.

Something likeEverest could probably help with figuring that kind of thing out, but I'm not really familiar with the programs operation.

 

Firstly, welcome to the forum. Secondly, thanks for showing up with very little credibility and wanking out some ridiculous claims. I love a good show. Furthermore, I never even said this was his issue. I said it was possible.

A power supply providing insufficient wattage, specifically in the case of a video card or other secondary device drawing power away from the processor and motherboard will significantly slow the performance of the system and core processes, not necessarily resulting in the shutdown of the computer.

If you don't know this, you haven't worked hands-on with equipment. Or you work with low-end equipment and haven't played with the nuances of irregular or dirty power coming from a client's wall panel. Don't tell me what happens when a computer doesn't have enough power. K, thx.

What would also be a great idea is not declaring Blu-Ray drives (which are a very new technology to the PC market comparatively) to be just as fast as CD and DVD burners/readers without doing any research. Pointing to a couple of Wiki articles that relate the difference in write speeds between DVD and CD drive technologies doesn't quite cover Blu-Ray technology.

Here's a sort-of comparison between Blu-Ray and DVD drives

http://www.tomshardware.com/news/Blu-ray-Fastest-Buffalo,6309.html

Not quite spot-on but from the specs I've read and the general consensus on the internet is that Blu-Ray drives are capable of a 12X read speed, or about 6mbps (actual mbps, not internet mbps).

Meaning a 10 GB file should take roughly 30 minutes just to read. That doesn't include the installation process which inevitably varies between systems. So my point was that his install could take up to two hours solely because he's using a Blu-Ray drive.

 

Oh boy here starts the ignorance. For your information, it's my job to fix, build etc. PC's, from low end to high end. Im actually posting from work now .

No a PSU will NEVER, EVER, EVER slowdown a computer. It will shutdown or restart, sorry to break your illusion. If the PSU isnt sufficient, the volt lines will fall under there specs(Deviation of 5 or 10% from their respective line, dont remember the exact percentage of the ATX specification)and possibly damage hardware and a shutdown. It's physically impossible for a CPU to work slower due lack of wattage.

The only case that this is possible I already gave. It's when you forget to plug in the PCI-e cable and the DRIVERS clock your videocard down.

*sigh* You dont get it eh? Yes it reads Blu-Ray at those speeds, not DVD's. Seeing that StarCraft 2 is a DVD these speeds are irrelevant.(Yes Blu-Ray drive actually read CD's, DVD's and Blu-Ray at different speeds......)

And there is nothing like it read at 12x, these are relative figures to the disc size!!!! 12x reading Blu-Ray, DVD or CD's will result in different MB p/s.

Example:
CD x12 is 14mbits
DVD 12x is 120mbits
Blu-Ray 12x is 432mbits (That's 54 real MB's not 6MB's)

Now please your arguing above your technically knowledge, that much is clear. I'm sorry to have irritated you, but I hate when people talk about things they dont know **** about.

EDIT: From your OWN article you posted.

(This was at 8x speeds)

If it takes roughly 14 minutes to fill 25GB, at 8x speeds, not even 12x speeds, that about 30MB/s. You can bet your life that reading will be faster, but for argument sake, lets say it's the same. 10000/30/60=5,555556 minutes. Not even close to your estimate.