Help with getting the game to run after install

Discussion in 'StarCraft 2 Tech Support' started by ICYHOTSTUNT2x, Jul 27, 2010.

Help with getting the game to run after install

Discussion in 'StarCraft 2 Tech Support' started by ICYHOTSTUNT2x, Jul 27, 2010.

  1. Hi all,
    Sorry about my ignorance, but I was hoping someone could help me. I am running Win7x64 w/ an adequate hardware and 4 GB ram. I have had no tech issues with this PC. Picked up my copy at the game store today. The install of SC2 went fine and generated no error messages. I also followed the prompt to register my copy with my CD key online, and SC2 was successfully added to my battle.net account, with an icon that leads to a page where one can download the "Game Client". However, when I launch SC2, after the movie/cut scene, I get to the homepage of the ringed planet, along with a box that says:

    LOGIN
    BATTLE.NET ACCOUNT NAME

    CONNECT [grayed out]
    CREATE ACCOUNT


    The thing is, the orange CONNECT button remains grayed out even after I begin typing in my username in the text field. What is happening? Do I need to download this massive "Game Client" first? - not sure what that is (sorry I'm so ignorant on this, I haven't played a PC game since Diablo II).

    please let me know what you think.

    Thank you in advance.
     
  2. rui-no-onna

    rui-no-onna Member

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    Username as in email address associated with the account, right? I've noticed the CONNECT button stays grayed out until you enter a valid email address.
     
  3. MeisterX

    MeisterX Hyperion

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    You need to type your Battle.net account e-mail address into the first box. That is your USERNAME.

    Once you do that (and enter your password) the Connect button will become clickable. :D Lots of people got confused about this during the beta as well. Took me about 60 seconds, so don't feel dumb.

    Good luck!
     
  4. Thanks all - I feel dumb but at least I can play now!