Crashing on Mac

Discussion in 'StarCraft 2 Tech Support' started by DreadAlert, Aug 15, 2010.

Crashing on Mac

Discussion in 'StarCraft 2 Tech Support' started by DreadAlert, Aug 15, 2010.

  1. DreadAlert

    DreadAlert New Member

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    Hey guys.

    Sometimes (not every time) when i play Starcraft 2 online, i'll be halfway through a match doing whatever, and then my it'll crash and go back to my desktop with an error report.

    Really irritating in the middle of a match.

    Please help.

    -DreadAlert-
     
  2. Amduscias

    Amduscias New Member

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    Really great topic. Sorry, but thats a problem for the Blizzard-Tech-Support. Without the Error-Report nobody is able to help. Try to reinstall the game is all i can say to you.

    Next time: System-Specs, DX-Report, Error-Message!
     
  3. DreadAlert

    DreadAlert New Member

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    Sorry, I'm not usually into technical stuff.

    System Specs
    - 4GB RAM
    - 250GB HDD (probably doesn't matter)
    - Intel Core 2 Duo 2.53GHz
    - Mac OS X 10.6.4

    Er.. I'm not sure what a DX-Report is

    And I'll post the error message when I get it again.
     
  4. DreadAlert

    DreadAlert New Member

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    StarCraft II (B16223)
    Time: 2010-08-15 16:14:05.230
    Exe: /Applications/StarCraft II/Versions/Base15405/SC2.app
    Parameters: "/Applications/StarCraft II/Versions/Base15405/SC2.app/Contents/MacOS/SC2"
    Exe Built: Aug 3 2010 11:13:15
    Executable UUID: BB1B9261-E4D4-9129-2A8D-30AD10DF2BF6
    Virtual memory: 2640 MB
    Os Version: Mac OS X 10.6.4 (10F569)
    User: dreadalert
    Computer: xxxxxxxxx
    Version: 1.0.2.16223
    Branch: branches/1.0.1-replacement
    Revision: 83623
    Locale: enGB
    ================================================================================


    EXC_BAD_ACCESS (0x00000001)
    EXC_BAD_ACCESS KERN_PROTECTION_FAILURE 0x00000000

    --------------------------------------------------------------------------------

    ----------------------------------------
    Manual Stack Trace (ID:18435 Stack:0x00000000 + 0)
    ----------------------------------------

    8F0629F3 GeForceGLDriver _gldAttachDrawable+2579
    8F124615 GeForceGLDriver _gldUpdateDispatch+15381
    8F124980 GeForceGLDriver _gldFlush+80
    8F06F8E9 GeForceGLDriver _gldIsTextureResident+425
    8F070018 GeForceGLDriver _gldCreateTexture+1224
    8F14D56F GeForceGLDriver _gldFinish+166815
    8F120CE4 GeForceGLDriver _gldUpdateDispatch+740
    182438E0 GLEngine _gleDoSelectiveDispatchNoErrorCore+227
    18179F1B GLEngine _glFlush_Exec+126
    943C64A8 libGL _glFlush+24
    017B0EA0 SC2 _AssertAndCrash+13754000
    9544E81D libSystem.B __pthread_start+345
    9544E6A2 libSystem.B _thread_start+34

    Theres some of it, its too long to post all of it.
     
  5. Amduscias

    Amduscias New Member

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    Ok, i would say: Try reinstalling first. Seems to be a physical error. If your error still occures, try a MemTest on your system.

    By the way: A DX-Report is a DirectX-Report. Usually on a windows-sys you push Win+R (run-prompt), type in "dxdiag" and save all the information gathered into a .txt-file - don't know how it works on mac, though!
     
  6. joshuaoliver

    joshuaoliver Guest

    im haveing the same problem and same error message for most part, and i have reinstall and it still doesnt work.
     
  7. DreadAlert

    DreadAlert New Member

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    Is my story mode saved on my Battle.net account too? Cause before I uninstall I dont want to lose my save files.
     
  8. TheXev

    TheXev Active Member

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    Editing this topic to reflect that the issue is for a Mac. Hopefully that will draw in the Mac crowd.
     
  9. Same issue

    I'm having the same problem, and I am getting the same exact error report!!

    I just received this game for my birthday and was excited to play it; However, upon logging in to the game, it suddenly crashes -I haven't even seen a second of gameplay yet!

    I've done all the Software Updates, including the recent Apple Graphics Update for Snow Leopard -which is supposed to fix most Mac-related crash issues in Starcraft II, but nope -no luck. :(

    Help :(
     
  10. TheXev

    TheXev Active Member

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    dont4get2flush: You are the 2nd person to report this issue. This had to do with the user not having installed the 1.0.3 update (the updater was not connecting to receive information on the 1.0.3 update). What is the version number displayed in the lower right at the login screen?