Complain to Blizzard?

Discussion in 'StarCraft 2 Tech Support' started by Truffles_, Aug 27, 2011.

Complain to Blizzard?

Discussion in 'StarCraft 2 Tech Support' started by Truffles_, Aug 27, 2011.

  1. Truffles_

    Truffles_ New Member

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    Hi all,

    Sorry to start out here with something negative. Due to an unfortunate and unusual series of events, I was overcharged by $26 for SC2, and have had no luck getting my money back through support.

    Now, I'm under no illusions about seeing my money again as I know getting money out of Blizzard is like pulling hen's teeth no matter who's at fault or why. I'm also realistic about how long I can be bothered to chase $26. All I'm after is a channel through which I can make the point that I have been mistreated as a customer and will no longer be buying any Blizzard products, which is a shame for both parties as I was looking forward to some multiplayer and they are losing more than they ripped me off for.

    Do they have a complaints contact or a marketing contact or anything like that? Complaining to their support just means I'm getting ignored by one guy on the other end.

    Thanks in advance for your help.
     
  2. Truffles_

    Truffles_ New Member

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    Actually, never mind. I got my refund. Excuse me a moment while I go pick up my jaw off the floor.
     
  3. kuvasz

    kuvasz Corrections Officer

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    Though I'm not a fanboi, I was actually expecting that to happen at some point.