cant start up starcraft - brand new computer

I have a problem running starcraft 2. I get an error message stating

The videocard is not accessible because no display drivers are installed, another 3D application
has exclusive access or the machine was locked. Please close any 3D applications or games and try starting StarCraft II again. If the problem persists, for more information consult our support website at <a href="http://stacraft2.com/support.</i>" target="_blank">http://stacraft2.com/support.


i just bought this brand new desktop computer yesterday. i did the digital download of starcraft 2, because my other computer has it.

video card-
NVIDIA GeForce 6150SE nForce 430 (Microsoft Corporation - WDDM)


not sure how to find all specs about my computer, sorry. dont know much about the insides of computers, if that makes sense...

 

Remove the video driver through device manager than manually update the video card drivers either through windows update or by finding the card on nvidia's home site.

Run a windows update.

 

can you rephrase that. i'm at the device manager screen. do i uninstall or disable? or?

 

There will be a list of devices on the left side, locate the video card/video device.

click the video device (It might be a pull down menu, display adapters)
Right click the name of the display adapter, it will be the name of the specific card or onboard chip.

Click properties, click driver tab, click uninstall.

After uninstall, restart the computer and either let it auto install the driver, or manually run a windows update.

If windows update does not install the driver you will have to locate your specific card on nvidias site and download the driver from there.


Edit: I don't know the minimum reqs for sc2m, but are you sure the computer even meets them?

 

i uninstalled, restarted, it autoinstalled, restarted again and it still wont work.

went on nvidia website, downloaded/updated my driver. still wont work.

 

I extremely sure that that GPU won't even come close to running SC II.

To be sure though:

Once you get that, you can either post it or (this is preferred tbh) put it in a .zip file and attach it to a post.

 

------------------
System Information
------------------
Time of this report: 11/28/2010, 18:23:13
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: eMachines
System Model: ET1331G
BIOS: Default System BIOS
Processor: AMD Athlon(tm) II X2 250u Processor (2 CPUs), ~1.6GHz
Memory: 4096MB RAM
Available OS Memory: 3840MB RAM
Page File: 1044MB used, 6632MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

---------------
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Driver Name:
Driver File Version: ()
Driver Version:
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B70EE0-4340-11CF-B123-B03DAEC2CB35}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

 

Well that's weird.

Open up device manager, right click, and choose "Scan for Changes". Does anything pop up with a yellow exclamation mark next to it?

 

i scanned it and it went back to the same thing.. no yellow anything